FAQ

1. What are the main benefits of having Nestssence Bird's Nest Whitening & Tightening Essence Stick as a daily food supplement?

  • The proprietary formula of Nestssence Bird's Nest Whitening & Tightening Essence Stick enables you to quickly regain your health, beauty and energy, while providing your body with the nutrients it needs on a daily basis, improving your immune system, and nourishing your skin and body from the inside out. 

2. What are the main ingredients contained in Nestssence Bird's Nest Whitening & Tightening Essence Stick?

  • The main active ingredients are edible bird’s nest (EBN) extract, white tomato extract, small molecular fish collagen, sodium hyaluronate, vitamin C and natural juices etc. There are no added sugar, preservatives and other additives. 

3. Why is consumer able to achieve nutritional benefits of 1 stick of Nestssence Bird's Nest Whitening & Tightening Essence Stick, which is equivalent to those of 5 grams of dry EBN?

  • Nestssence Bird's Nest Whitening & Tightening Essence Stick contains a proprietary formula that includes edible bird's nest extract (EBN extract), which is a concentrated source of pure nutrients. The formula is designed to maximize the bioavailability and absorption of the nutrients by the body. 
  • One stick of Nestssence Bird's Nest Whitening & Tightening Essence Stick contains the equivalent nutritional benefits of 5 grams of dry EBN. This is because the EBN extract used in the formula is processed using patented EBN extraction technology that concentrates the pure nutrients into a small amount. 
  • In addition, the other active ingredients in the formula, such as small molecular fish collagen, sodium hyaluronate, and vitamins, work together with the EBN extract to enhance the nutritional benefits and promote skin health and beauty.

4. What are the nutritional facts of Nestssence Bird's Nest Whitening & Tightening Essence Stick?

  • The nutritional information is labelled on the package of the product and you can also find it at our website. 

5. Does Nestssence Bird's Nest Whitening & Tightening Essence Stick have whitening and tightening effects on skin?

  • Yes. According to numerous scientific researches and clinical studies, edible bird’s nests have long been promoted as a beauty treatment, with claims that they moisturize, whiten, and protect the skin from oxidation . In fact, proteins found in edible bird’s nests have been shown to protect the skin barrier and provide anti-aging properties . According to a recent study, edible nests also improve the skin’s surface texture . Furthermore, tomato extract from white tomato, small molecular fish collagen and sodium hyaluronate are also added to our proprietary formula, which are well known for skin rejuvenation. 

6. Is Nestssence Bird's Nest Whitening & Tightening Essence Stick manufactured by qualified manufacturing facility for food?

  • Yes. Nestssence Bird's Nest Whitening & Tightening Essence Stick is manufactured in GMP and HACCP certified manufacturing site strictly complying with the relevant standards.

7. Is Nestssence Bird's Nest Whitening & Tightening Essence Stick safe to take with microbes and heavy metals tested?

  • Yes. Microbiological and heavy metal testing were conducted by HOKLAS certified laboratory in Hong Kong. All microbiological test results meet Microbiological Guidelines for Food by HKSAR. No heavy metals are detected. 

8. How many stick should I consume per day?

  • 1 stick every day is recommended. 

9. Can I consume Nestssence Bird's Nest Whitening & Tightening Essence Stick if I am pregnant?

Yes you can. But we still suggest pregnant women should get dosage advice from their doctors.

10. Can allergy sufferers consume Nestssence Bird's Nest Whitening & Tightening Essence Stick?

  • Please check if you are allergic to any ingredients in the product. Please seek advice from your doctor if you have any dietary restrictions before consuming.

11. What is the shelf life of Nestssence Bird's Nest Whitening & Tightening Essence Stick?

  • Packed with retort pouch, the product has a shelf life of 24 months from the date of manufacture. The manufacture date is printed on the package.

12. How do I store Nestssence Bird’s Nest Whitening & Tightening Essence Stick?

  • Please store below 25 °C in cool and dry place. Keep away from sunlight.

13. Is Nestssence Bird's Nest Whitening & Tightening Essence Stick a vegan product?

  • No, Nestssence Bird's Nest Whitening & Tightening Essence Stick contains small molecular fish collagen as one of the active ingredients, which is not suitable for vegans.

14. Is Nestssence Bird's Nest Whitening & Tightening Essence Stick suitable for people with diabetes?

  • Nestssence Bird's Nest Whitening & Tightening Essence Stick does not contain added sugar and is suitable for people with diabetes. However, we recommend that people with diabetes consult with their doctor before consuming any dietary supplement.

15. What is the recommended age range for consuming Nestssence Bird's Nest Whitening & Tightening Essence Stick?

  • Nestssence Bird's Nest Whitening & Tightening Essence Stick is suitable for consumers aged 3 and above.

16. Do you provide free shipping?

  • Orders above HKD600 qualify for free delivery within Hong Kong and Macau. For delivery to other countries and regions, please contact our Customer Service for delivery charge.

17. Do you ship internationally?

  • Yes, we ship internationally. For detailed shipping cost and estimated delivery times, please see our shipping policy or contact our Customer Service.

18. If I have any issues or problems regarding your product, what should I do?

  • We appreciate customer feedback and will do our best to resolve any questions or concerns you may have. Please contact our Customer Service via email, phone, or by completing our website's contact form. We will promptly react to your queries and work with you to find a satisfying solution.